Privacy Policy – taya65 Online Casino

1. Introduction

This Privacy Policy ("Policy") describes how taya65 ("Platform," "we," "us," or "our") collects, processes, uses, stores, and protects the personal information of individuals ("Player," "User," "you," or "your") who access or use the taya65 website located at taya65.cam and all associated gaming services.

taya65 takes data privacy seriously. This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the applicable circulars and advisories issued by the National Privacy Commission ("NPC"). By registering an account on taya65 or using any of our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal information as described herein.

This Policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement governing your use of taya65.

2. Data Controller

taya65 acts as the data controller with respect to personal information collected through the platform. As data controller, taya65 determines the purposes for which and the means by which personal data is processed. Players may contact taya65's designated Data Protection Officer at any time regarding privacy-related queries or concerns.

Contact: [email protected]
Platform: taya65.cam
Support: Live chat available 24/7 through the platform

3. Personal Information We Collect

taya65 collects personal information that is necessary to provide a safe, compliant, and functional gaming service to Filipino players. The categories of information we collect include the following:

3.1 Registration Information

When you create a taya65 account, we collect: your full legal name, date of birth, email address, Philippine mobile number, residential address, and any username or account identifier you create. This information is required to establish your identity, verify your age eligibility, and set up your account.

3.2 Identity Verification (KYC) Documents

As part of our Know Your Customer ("KYC") obligations under PAGCOR regulations and the Anti-Money Laundering Act of 2001 (Republic Act No. 9160, as amended), taya65 may request copies of government-issued identification documents, proof of address, and source of funds documentation. Acceptable identification includes Philippine passport, driver's license, PhilSys National ID, SSS ID, GSIS ID, or PRC ID. These documents are processed solely for identity verification and regulatory compliance purposes.

3.3 Financial and Transaction Data

taya65 collects data related to your deposits, withdrawals, and wagering activity. This includes transaction amounts, dates and times, payment method identifiers (such as GCash account reference numbers, bank account details, or e-wallet identifiers), and transaction status. Full financial account numbers and card details are not stored directly by taya65; these are handled by our certified payment processing partners.

3.4 Gaming Activity Data

We collect records of all games played on the platform, including game type, wager amounts, outcomes, session durations, and bonus utilisation. This data is used to provide personalised gaming experiences, detect problem gambling patterns, conduct fraud monitoring, and meet regulatory reporting obligations.

3.5 Device and Technical Data

When you access taya65, we automatically collect certain technical information from your device, including IP address, device type and model, operating system, browser type and version, screen resolution, and session timestamps. This information is used for security monitoring, platform optimisation, and fraud prevention.

3.6 Communications Data

If you contact taya65 customer support via live chat, email, or any other channel, we retain records of those communications, including the content of messages, the date and time of contact, and the resolution outcome. This enables us to provide consistent support and to improve our service quality.

3.7 Voluntary Information

From time to time, you may voluntarily provide additional information such as feedback responses, survey answers, or promotional competition entries. This information is collected and used only for the specific purpose stated at the time of collection.

4. How taya65 Uses Your Personal Information

taya65 processes your personal information for the following purposes:

• Account management: To create, maintain, verify, and administer your taya65 account.
• Service delivery: To provide access to casino games, process deposits and withdrawals, and deliver the full range of taya65 gaming services in Philippine Peso.
• Identity and age verification: To confirm that all Players are at least twenty-one (21) years of age and legally eligible to participate in online gambling under Philippine law.
• Regulatory compliance: To fulfil obligations under the Data Privacy Act of 2012, the Anti-Money Laundering Act of 2001, PAGCOR regulations, and all other applicable Philippine laws and regulations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, money laundering, and other illegal or abusive activity on the platform.
• Responsible gaming: To monitor gaming behaviour and identify patterns that may indicate problem gambling, and to administer self-exclusion, deposit limits, and other responsible gaming tools.
• Customer support: To respond to your queries, resolve disputes, and provide assistance with account issues.
• Marketing communications: To send you relevant promotions, bonuses, and platform updates, subject to your marketing preferences and applicable opt-out rights.
• Platform improvement: To analyse usage patterns, conduct internal research, and improve the functionality and performance of the taya65 platform.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012 and its Implementing Rules, taya65 processes your personal information on the following legal bases:

• Consent: Where you have provided explicit consent to specific processing activities, such as receiving marketing communications.
• Contractual necessity: Processing necessary to perform our obligations under the Terms and Conditions agreed to upon account registration.
• Legal obligation: Processing required to comply with applicable Philippine laws, including KYC obligations, anti-money laundering reporting, and PAGCOR regulatory requirements.
• Legitimate interests: Processing necessary for the legitimate interests of taya65, including fraud prevention, security monitoring, and platform improvement, provided such interests do not override your rights and freedoms.

6. Sharing of Personal Information

taya65 does not sell, rent, or trade your personal information to third parties for commercial purposes. We may share your personal information with the following categories of third parties only to the extent necessary and in accordance with this Policy:

• Payment processors: Certified payment service providers including GCash, Maya, BPI, BDO, UnionBank, Metrobank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20 processors, solely to facilitate deposits and withdrawals.
• Game providers: Licensed gaming studios and software providers whose games are offered on the taya65 platform, to the extent necessary to deliver the gaming service and verify outcomes.
• Identity verification services: Third-party KYC and anti-fraud service providers engaged to assist with identity verification and fraud detection.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, and any other government authority where disclosure is required by law, court order, or regulatory direction.
• Professional advisers: Legal counsel, auditors, and compliance consultants engaged by taya65 under binding confidentiality obligations.

All third-party service providers engaged by taya65 are required to process personal data only on our documented instructions and to maintain appropriate technical and organisational security measures in accordance with the Data Privacy Act of 2012.

7. Cookies and Tracking Technologies

taya65 uses cookies and similar tracking technologies to enhance your browsing experience, maintain session state, personalise content, and conduct analytics. The types of cookies used on the taya65 platform include:

• Essential cookies: Strictly necessary for the operation of the platform, including session management and login state. These cannot be disabled without disrupting platform functionality.
• Analytics cookies: Used to collect aggregated information about how Players interact with the taya65 platform, enabling us to identify areas for improvement. No individually identifiable data is transmitted.
• Preference cookies: Used to remember your platform settings and preferences across sessions.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying suspicious login attempts and unusual account behaviour.

You may configure your browser to refuse all cookies or to alert you when cookies are being placed. However, disabling essential cookies may prevent certain features of the taya65 platform from functioning correctly.

8. Data Retention

taya65 retains personal information for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law. Specific retention periods applicable to taya65 include:

• Account registration and KYC records are retained for a minimum of five (5) years following account closure, in compliance with PAGCOR regulations and anti-money laundering requirements.
• Transaction and gaming activity records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for a minimum of two (2) years from the date of the interaction.
• Marketing consent records are retained for the duration of your account registration plus two (2) years following account closure.

Upon expiry of the applicable retention period, personal information is securely deleted or anonymised so that it can no longer be associated with any individual Player.

9. Data Security

taya65 implements appropriate technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, destruction, alteration, or disclosure. Security measures in place on the taya65 platform include:

• SSL/TLS encryption for all data transmitted between your device and the taya65 platform.
• Hashed and salted storage of account passwords — your password is never stored in plain text.
• Optional two-factor authentication (2FA) for all Player accounts.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits and vulnerability assessments conducted by qualified third-party specialists.
• Monitoring systems to detect and respond to unusual account activity and potential data breaches.

In the event of a personal data breach that is likely to pose a risk to your rights and freedoms, taya65 will notify the National Privacy Commission and affected Players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.

10. Your Rights Under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal information held by taya65:

• Right to be informed: You have the right to be informed whether personal information pertaining to you is being processed by taya65, and to receive the information described in this Policy.
• Right of access: You may request a copy of the personal information taya65 holds about you, subject to verification of your identity and applicable legal limitations.
• Right to rectification: If any personal information taya65 holds about you is inaccurate or incomplete, you have the right to request correction.
• Right to erasure or blocking: Subject to applicable legal retention obligations, you may request deletion or blocking of your personal information where it is no longer necessary for the purpose for which it was collected, or where processing has been found to be unlawful.
• Right to object: You have the right to object to the processing of your personal information, including for direct marketing purposes.
• Right to data portability: Where technically feasible and legally applicable, you may request that taya65 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: If you believe your data privacy rights have been violated, you may lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, please contact taya65 via live chat or at [email protected]. We will respond to all verified requests within thirty (30) calendar days in accordance with NPC guidelines.

11. Protection of Minors

taya65 does not knowingly collect personal information from individuals under the age of twenty-one (21). Our platform is strictly an adults-only service, and age verification is conducted during the account registration and KYC process. If taya65 discovers that personal information has been collected from a minor, that information will be immediately deleted and the associated account will be permanently closed.

If you believe that a minor has accessed or registered on taya65, please notify us immediately at [email protected] so that we can take prompt corrective action.

12. Changes to This Privacy Policy

taya65 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered Players via email notification or a prominent notice displayed on the taya65 platform prior to the change taking effect.

The "Last Updated" date at the top of this Policy will reflect the date of the most recent revision. We encourage Players to review this Policy periodically. Continued use of the taya65 platform following notification of changes constitutes your acceptance of the updated Policy.

13. Contact and Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information by taya65, please contact us through any of the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 through the taya65 platform
• Website: taya65.cam

taya65 is committed to addressing all data privacy enquiries promptly, respectfully, and in full compliance with the Data Privacy Act of 2012 and all applicable NPC guidelines. Filipino players can expect a response within thirty (30) calendar days of submitting a verified request.